All orders take a standard 1-3 business days to process, not including weekends regardless of the method of shipment selected. We are a small business and will try our BEST to get your package out to you as fast as possible!! Please be patient with us :)

*International orders may be subject to VAT, duties, or taxes upon arrival in your country. Beautylicious You is not responsible for, nor in control of these charges. For more information, please contact your local customs office before ordering.*

(Please note if you deny the package because of high custom fees and have it sent back to us we will refund you for all of the items but we are unable to refund the shipping cost)

Lost/Stolen Packages

Beautylicious You is NOT responsible for lost or stolen packages. 

Incorrect Address Entered
If you entered the incorrect address at checkout please write an email beyou@beautyliciousyou.com ASAP with your order number and the correct address to be sent to. We will try to resolve the issue before the package ships. If we are unable to change the address we are NOT responsible for the incorrect information entered.

Wrong Size/Incorrect ItemContact us via email at beyou@beautyliciousyou.com so we can help you immediately.

NIS ITEMSIf an item is found to be not in stock from your order, we will issue a refund for that item at the time of shipment. Please allow a standard 3- 10 business days to see the refund post to your bank account. Thank you!

 

Undeliverable Shipments, Incorrect Address & Unclaimed Packages

The customer is solely responsible for providing a complete, accurate, and deliverable shipping address when placing an order. We are not responsible for delivery failures, delays, additional costs, or returned shipments resulting from an incorrect, incomplete, invalid, or undeliverable address provided by the customer.

If a shipment is returned to us because it was not collected from the local post office, parcel shop, pickup point, or other designated collection location within the carrier’s holding period, or because the address provided by the customer was incorrect, incomplete, or otherwise undeliverable, the customer shall be responsible for any resulting return shipping fees, carrier charges, handling fees, customs charges, or other related costs.

The original shipping charges are non-refundable once the order has been dispatched.

Where a returned shipment is received by us, any refund that may be due under applicable law shall be reduced by:

• the original shipping costs;
• any return shipping costs and carrier-imposed charges incurred by us; and
• a return processing and postal fee of EUR 25.31.

Accordingly, any refund will be limited to the amount remaining after deduction of the above costs from the purchase price paid by the customer.

Nothing in this provision shall limit or exclude any mandatory consumer rights that apply under the laws of the customer’s country of residence or any other applicable law.

QUESTIONS? please email us:beyou@beautyliciousyou.com